Requirements: none
The support chatbot bundles the content of the support pages and provides this knowledge centrally within the network. It helps users better understand the platform and use it more efficiently by answering questions about how to use the network or individual functions quickly and clearly.
The support chatbot is located at the bottom of the module bar on the left-hand side under ‘Support’. Once opened, questions can simply be typed into the chat window and sent to the chatbot. Answers are generated directly in the chat and displayed as a history, allowing for an ongoing conversation with further questions. In addition, you can view previous chat histories on the left side or start a new chat.
